FREQUENTLY ASKED QUESTIONS (FAQs)
Are your gowns available for purchase or rental? What are your prices?
The answer is both!
Brand New Purchase. Prefer to have a sparkling, brand new gown for your big day? In exception to some discontinued styles, all of our styles are available for brand-new purchase. We will take your measurements to determine your best-fitting size and order the gown to be made from the respective designer. Our in-house seamstress will help to alter the gown to best fits you after it arrives. General price range: 1890 - 3990*
Off-the-rack Rental. In exception to a few select brands/styles, majority of our off-the-rack gowns are also available for rental. General price range: 1380 - 2380*.
*these are prices for most gowns, few select styles might be priced above this range.
Do you provide any bridal packages?
As we carry many different designers, the price for each gown varies and thus we do not have fixed-price gown rental packages. Your stylist will inform you the specific prices of your shortlisted gowns at the end of the appointment.
We also partnerships with a wide range of Singapore photographers and make-up artists where our customers can receive special rates (you will need to show a receipt from us upon booking). Download our brochure to view our partner vendors list and more details on our services.
Do you offer bespoke or custom design services?
If you have a dream dress in mind and prefer to design and make it from scratch, our in-house designer, provides a bespoke design service starting from SGD$3000 upwards including alterations. Please contact us at info@friedabrides.com to arrange your free, no-commitments consultation.
Do I need an appointment to visit the boutique?
Yes! As we would like to provide each bride with a personalised service, visits are by appointments only. If you choose to walk in and there is another ongoing appointment, we might not be able to serve you and will need to make a fitting appointment for another time. Each appointment is one hour. To make the appointment, please complete our booking form here.
Anything I should prepare for the appointment?
Nothing! Just bring yourself. We’ve got everything you need here =)
Can I bring my friends/family to the appointment?
Yes! Each bride is currently allowed to bring two other persons to the appointment.
How far in advance should I come in?
We recommend coming at least eight months prior to your wedding date, which would allow enough time for all options including purchase, rental or a bespoke custom gown, as well as the alterations and shipping/dry cleaning.
For rental, we would need at least one month for alterations and dry cleaning before your wedding. However, availability of the gowns are on first-come-first-serve basis. Popular gowns tend to get booked up in advance so come ahead! About eight to twelve months in advance is recommended.
For brand-new purchase, different labels/designers will have different production times. Seven months in advance of your wedding/flight date is a general guide.
What if my wedding is in just a couple of months??
Don't panic yet! We can still help you. Some of the designers keep their gowns in stock and are able ship them out immediately. Others charge a rush fee for producing the gowns in a quicker timeframe. There's also the option of purchasing or renting the gowns off-the-rack. Do come in first for an appointment and we will let you know your options.
What sizes are your sample gowns?
The sizes of the gowns we carry are a tad bigger than most of the other bridal shops in Singapore! The majority of our sample gowns are in UK 6 to 10. However, we also carry some gowns in sizes UK 12 - 14. Note that the gowns can usually stretch up to 1 to 2 sizes when tried on and the A-line styles can be tried on by individuals many sizes up.
I am a plus-size bride. Will I still be able to try on some dresses?
We do carry some styles in sizes UK 12-14. Note that the gowns can usually stretch up to 1 to 2 sizes when tried on, and even more for A-line styles. We have served a number of plus-sized brides in the shop, whom usually tried 4 or more gowns. Also note that while the sample you try on might be too small, we usually would be able to order it in your correct size for purchase or rental.
I like a dress from one of your designers but you don’t seem to be stocking it. Can I still order it through you?
Yes! We can order it in for you for purchase or rental, as well as any other dresses from the labels we carry, even if we don’t have that particular style in store. Please make an appointment or drop us an email at info@friedabrides.com to enquire more.
When will you have new collections?
We don’t have a fixed time for incoming new gowns, which can come at many different times throughout the year. However, you can out check our Instagram/Facebook now and then, where any new arrivals would be posted.
Do you provide alterations? How long does it take?
As our gowns are mostly made in standard sizing, you will most likely need some alterations to ensure that they fit you perfectly, such as hemming the dress to your height and/or tightening certain parts to fit you better. We engage a highly experienced bridal seamstress for our alterations service.
For brand-new purchase, the alterations are usually charged separately and range from $100 for very simple alterations upwards to $480 depending on the complexity.
For rental, the alterations and dry cleaning are already inclusive in the rental prices.
The alterations process usually require 2-3 fittings held over a month. For purchases, we would usually ask you to start about 1.5 months before your wedding date. For rentals, we recommend you starting the measurements 3 - 4 weeks before your wedding date.
I found the same gown available for purchase online. Would that be cheaper than purchasing from your boutique?
We have price-matched our boutique prices to the retailers' online prices. Please be aware that prices displayed online do not usually include shipping charges and the 9% GST at Singapore customs, as well as credit card fees and conversion rates (which usually turn out much poorer than Google conversion rates), but you will be charged these at a later point. Ordering a dress through us also includes a free measurements session, quality checks, steam laundry and garment bag which turns out to be close to S$250 in value. Once those charges have been added into the final price, our boutique’s net prices; which are already inclusive of these charges; usually turn out to be lower or about the same.
Brick-and-mortar bridal boutiques like us aim to provide a positive experience for brides shopping for their wedding dress; by providing a place to try on the dresses and for the process to be an enjoyable, memorable experience. However, bridal boutiques worldwide increasingly find it more difficult to survive due to brides 'shopping offline and buying online'. By purchasing from us, you are supporting our continuation for future brides to still be able to have this experience. You will also have a greater peace of mind seeing your dream dress first-hand, receiving the right guidance through the process, including ordering the right size, and having our guarantee through the alterations process as well.